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What size are your cookies?
Each cookie is currently 2 - 2.5 inches in diameter and weighs approximately .8oz. They are made small for more enjoyment and less regret. We promote healthy lifestyles and diets; however, these are meant to be little guilty pleasures. Our ingredients enhance that yummy, lasting flavor.
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Do you offer delivery and pick up options?
Yes! We do. At no additional charge you can pick up from our home in Hampstead. If you prefer that we deliver, that fee is $25 within a 50-mile radius of Wilmington. We take the greatest care when handling our product. Our minimum order requirement for delivery or pick up is 2 dozen.
Pick up, 7-days a week 1:00 to 6:00 PM
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Do you ship?
No. We do not currently ship as there is too short of a shelf life and the costs are too great. They last approximately 10-14 days and are best stored dry or frozen. We will fulfill local orders. If you would like them delivered beyond a 50-mile radius of Wilmington we can discuss pricing.
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What are your flavors?
We offer traditional Chocolate Chip, White Chocolate Chip Macadamia Nut, and Oatmeal Raisin. Stay tuned for more arrivals to our menu!
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How far in advance should I order?
We ask for at least a 48-hour window from the day and time you need them to ensure the best quality. However, it’s never too early to book! Reach out anytime!
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How do I place an order? Do you require a deposit?
To place a retail order, there are several options. You can contact us directly via phone or email, you can click on the “shop” tab on our website and go directly via that route, or you can submit an inquiry form from the “contact” tab on our website. We will reach out to you within 24 hours of submission to talk further about your cookie needs. Payment is due in full at the time of your reservation. Add-ons can always be included at a later date.
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How do your cookies come packaged?
We offer them as singles in cellophane wrappers, in a ½ dozen bag, a full dozen bag, or a box of 4 or more. Please feel free to inquire about our gift wrapping and display décor.
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Which forms of payment do you take?
We accept VISA, Mastercard, American Express, Apple Pay, and Cash.
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Are you nut free?
Our loaded chocolate chip cookies have walnuts and coconut flakes in them. However, we offer a nut-free option with chocolate chips only. Our macadamia nut option has macadamia nuts baked in. Our oatmeal raisin cookies are nut-free. If you have an allergy, please notify us so that we can make special preparations in our kitchen space.
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Are you gluten free and vegan?
No. We have yet to find proper flour and egg substitutes. If this changes, we will
inform you. We are, however, vegetarian. -
What is your cancellation policy?
Cancellations for cookie orders must be made at least 1 week prior to the scheduled delivery or pick up date. If a cancellation is needed within 7 days of the delivery or pick up date no refund will be issued or if paying with cash payment is due in full. Full refunds will be applied for cancellations made more than 7 days in advance. Please communicate cancellations via email to sarahscookiejarnc@gmail.com. Thank you!
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Registered with the NC Department of Agriculture
NC Department of Agriculture
Registered, Inspected, and Certified